Mamorica (“Mamorica”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://mamorica.com, contact us, request a quote, or subscribe to our newsletter.
- Who We Are
Mamorica creates custom merchandise and promotional products, including custom pins, keychains, medals, trophies, gifts and other made-to-order items.
Website: https://mamorica.com
Email: Maggie@mamorica.com
Location: Dongguan, Guangdong, China
- Information We Collect
We may collect information that you provide directly to us, including when you submit a contact form, request a quote or subscribe to our newsletter. This may include:
- Your name
- Business or company name
- Email address
- Phone or WhatsApp number
- Country or region
- Product requirements, artwork, files and project details
- Any other information you choose to provide
When you visit our website, we may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, referral source, and the date and time of your visit. This information may be collected through cookies or analytics tools where enabled.
- How We Use Your Information
We may use your information to:
- Respond to enquiries and quotation requests
- Communicate with you about your custom merchandise project
- Prepare quotations, samples, production or delivery arrangements
- Send product updates, design inspiration and marketing emails when you have chosen to subscribe
- Improve our website, content, products and customer experience
- Protect the security and proper operation of our website
- Meet legal, accounting or regulatory obligations
- Newsletter and Marketing Communications
If you choose to subscribe to our newsletter, we will use your email address to send you product updates, design inspiration, new product information and other Mamorica marketing communications.
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at Maggie@mamorica.com. We will not send you marketing emails if you have not opted in to receive them.
- Cookies
Cookies are small text files stored on your device when you visit a website. We may use essential cookies to ensure that our website functions correctly and, where enabled, analytics cookies to understand how visitors use our website.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
- How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers that help us operate our website, manage communications, provide hosting, process newsletter subscriptions, analyse website performance, or support our business operations. These providers may process information only on our instructions and for the purposes described in this Privacy Policy.
We may also disclose information where required by law, to protect our legal rights, or as part of a business reorganisation, merger or transfer of assets.
- International Data Transfers
Mamorica operates from China and works with customers, suppliers and service providers internationally. Your information may be processed in countries other than the country in which you are located. Where required by applicable law, we will take appropriate steps to protect your information during such transfers.
- Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.
Generally, enquiry and quotation information is retained for up to 24 months after our last meaningful communication with you, unless a longer retention period is required for legal, accounting or business purposes. Newsletter information is retained until you unsubscribe or ask us to delete it.
- Your Rights
Depending on your location, you may have the right to request access to, correction of or deletion of your personal information. You may also have the right to object to certain processing, restrict processing, withdraw consent or request a copy of your information.
To make a privacy-related request, please contact us at Maggie@mamorica.com. We may need to verify your identity before responding to your request.
- Data Security
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
- Children’s Privacy
Our website and services are intended for business customers and are not directed at children. We do not knowingly collect personal information from children under the age of 16.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
- Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Mamorica
Dongguan, Guangdong, China
Maggie@mamorica.com